Frequently Asked Questions
Everything you need to know about your Actively Black gear.
What is the standard shipping timeframe?
Standard domestic orders typically ship within 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
How do I ensure I choose the correct size?
We provide a comprehensive size guide on each product page. Our athleisure is designed for a performance fit; if you prefer a looser feel, we recommend sizing up.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or return for store credit.
How should I care for my performance apparel?
To maintain the integrity of our technical fabrics, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using bleach or fabric softeners.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through integrated providers at checkout.